FAQ
Q: What does the 9 Strap do (baseball/softball)?
A: In addition to injury prevention/mitigation (such as torn labrum and catchers getting hit on the backswing), here are some of the additional benefits of 9 Strap Technology:
- Locks hands together, in place, preventing hitters from getting handsy, rolling over
- Immediately increases bat speed
- Prevents casting
- Keeps hands inside the ball
- Prevents leaking
- Prevents barrel dumping
- Helps keep posture, allowing hitter to rotate efficiently and stay connected when rotating
- Engages back side without leaking the front shoulder / front side because hands are together and arms and legs are now in sync on contact
Q: What does the 9 Strap do (golf)?
While gripping the club, the 9 Strap locks both hands together, adding more control and power to your swing. Because the club head is locked in place, it's been shown to eliminate or reduce slicing. Because the hands are cinched together, creating a tighter swing radius, the added whip and club speed has shown to add upwards of 15% greater distance.
Q: What does the 9 Strap do (pickleball)?
A: The 9 Strap for pickleball is the first and only two-handed backhand training tool. While securely locking the hands in place, it's been shown to have added much more control and power to the two-handed backhand.
Q: Is the 9 Strap game legal in baseball/softball?
A: Yes. Because first and foremost the 9 Strap is an injury prevention tool (lead shoulder for hitter, and catcher getting hit on the backswing) 9 Strap Technology is game legal. Nothing says otherwise in any rule book ranging from Little League to MLB. The only mention in any rule book is the grip length on the bat handle.
Q: How do I know which model to purchase?
A: The Full Hide has a strap that is a tad thicker and stiffer. The Lite model is a little thinner and is therefore less noticeable when gripping the bat. The Full Hide is great for beginners, or people who might be less experienced/coordinated with their hands as that the strap is not able to fold or bend as easily as the Lite or Pro models. Once that hitter becomes more experienced and gets used to the 9 Strap, they will want move on to the Lite or Pro model.
Q: Can one strap be used for both sports or is there a difference in the two?
A: You certainly could, but it will not be as effective. Some of the differences between the multipe sports products are... The golf 9 Strap is narrower to better accommodate the smaller handle (compared to a bat or paddle). The golf and pickleball 9 Strap have a small piece of leather on the inside of the loop to better protect the skin/hand since gloves are typically not worn on that hand. The baseball/softball and golf 9 Stras have one piece of leather since it will line up roughly in the same direction of the bat and club handle, while the pickleball 9 Strap has a break in the leather as to accommodate the different styles of backhand grip.
Q: Is the 9 Strap for golf approved in competition?
A: Although some have argued that it should be legal because it could be considered strictly a “grip enhancing tool”, we feel that it will not be allowed in competition. It’s simply too soon to say for sure as this is a brand new invention/product. Time will tell.
Q: Where can I purchase the 9 Strap?
A: The 9 Strap is currently available online at www.9strap.com.
Q: Do you offer wholesale?
A: We are not offering wholesale distribution currently, but if you are interested, contact us for future opportunities.
Q: Do you offer team or bulk discounts?
A: We currently offer bulk deals on our website, including the Home Run (basaeball/softball 4 pack), the Foursome (golf 4 pack), the Team Pack (baseball/softball 9 Pack), and more. To inquire about larger orders, please send an email to contact@9strap.com, alsong with the model name, color, and quantities you are interested in purchasing.
Q: Do you offer customization?
A: Customized 9 STRAP is NOT currently available.
Q: How long does it take to receive my order?
A: Your order will be shipped within 3 business days of being received and delivered within 5-7 business days of order being placed.
Q: How do I make changes to my order?
A: Contact us at contact@9strap.com and we will do our best to accommodate any changes. No guarantees. We process orders extremely fast, and therefore it can be difficult to make changes after the purchase has been made.
Q: How do I check order status?
A: Once an order has been submitted, you will receive email confirmation with your order number. Shipment and delivery confirmation emails will follow and include your tracking number. We encourage customers to check directly with the carrier for updated tracking info (UPS, FedEx, USPS).
To check the status of your order, please email your order number to contact@9strap.com, we will respond within 24 hours with status and/or tracking information.
Q: How do I track my order?
A: Customers will receive an email with tracking information once the order has been shipped.
Q: What payment methods do you accept?
A: We accept most major Credit Cards (Amex, Mastercard, Visa), PayPal, and Apple Pay.
Q: How can I return my unused 9 Strap for a refund?
A: Please email us at contact@9strap.com with your order number and the reason you’d like to return your unused item.
Q: How can I exchange my unused 9 Strap for a different size?
A: Please reference your order number and return the original unused item(s) to this address:
9 Strap Technology
3818 Vista Azul
San Clemente, CA 92672
If this exchange is time sensitive, then you’ll want to make a new purchase of the new size(s) you’d like and we will refund you for the original purchase once we receive the undamaged item(s).
If you are not in a rush, then we will ship the new item(s) of your choice once we receive the original(s).
Either way, please email us at contact@9strap.com, and let us know what method you choose for your return (time sensitive, or not) so that we can move forward accordingly.
*Side note : To ensure a proper size selection and a proper fit, we strongly recommend that you follow the measuring instructions described in “Size Recommendations” on our website under Support.