FAQ's
Here are some of the most common questions we have come across.
What does the 9 Strap do (baseball/softball)?
In addition to injury prevention/mitigation (such as torn labrum and catchers getting hit on the backswing), here are some of the additional benefits of 9 Strap Technology:
- Locks hands together, in place, preventing hitters from getting handsy, rolling over
- Immediately increases bat speed
- Prevents casting
- Keeps hands inside the ball
- Prevents leaking
- Prevents barrel dumping
- Helps keep posture, allowing hitter to rotate efficiently and stay connected when rotating
- Engages back side without leaking the front shoulder / front side because hands are together and arms and legs are now in sync on contact
Is the 9 Strap game legal in baseball/softball?
Thousands of 9 Straps are currently being used in-game on a daily basis. The 9 Strap is not only a great training tool, but is perfect for in-game use. Because the hands are cinched together during the swing, yet free to separate once the bat is dropped, the 9 Strap does not in any way prohibit the ballplayer from performing the normal baseball and softball activities. First and foremost, the 9 Strap is an injury prevention tool (lead shoulder, elbow, and wrist for hitter, and catcher getting hit on the backswing), and has been known to be "game ready".
In March of 2025, we were notified by NFHS that the 9 Strap was not allowed for in-game use. However, after performing the peer reviewed safety study and presenting the information to the Chair and Rules Committee in June of that same year, the committee immediately approved the 9 Strap and determined that it is in fact compliant for use in high school varsity competition.
Roy Hobbs Baseball has also officially approved 9 Strap Technology for in-game use.
We have heard on occasion from 3rd party sources (including certain Google and AI searches) that 9 Strap Technology isn't allowed in some leagues. However, even after several attempts to receive any sort of official documentation from these leagues, we have been unsuccessful. Some are interpreting Little League's latest announcement regarding "thumb guards" as a sign that the 9 Strap is not allowed. But again, we haven't seen anything official from any other leagues (even after several attempts to make contact via phone, email etc. for several months), and therefore cannot conform either way.
Being that 9 Strap Technology has proven through 3rd party safety studies and peer reviewed data to immediately protect players and reduce the risk of single-arm swing injuries and backswing accidents, one would think that it is not only allowed in competitive play, but also encouraged in all leagues of every age and skill level. Legal professionals argue that banning or disallowing a product that has proven to keep ballplayers safe can put that particular league in a position of legal trouble and negligence.
We encourage everyone to forward any official documentation banning 9 Strap Technology to us at contact@9strap.com so that we can address the issue immediately.
How do I know which model to purchase?
The Full Hide has a strap that is a tad thicker and stiffer. The Lite model is a little thinner and is therefore less noticeable when gripping the bat. The Full Hide is great for beginners, or people who might be less experienced/coordinated with their hands as the strap is not able to fold or bend as easily as the Lite or Pro models. Once the hitter becomes more experienced and gets used to the 9 Strap, they will want move on to the Lite or Pro model.
Younger players will most likely not notice the difference in thickness as it is very subtle.
*Side note: The Pro model, golf models, and pickleball models do not have the small Velcro piece to hold the strap out of the way when not in use.
Can one strap be used for both sports or is there a difference in the two?
You certainly could, but it will not be as effective. Some of the differences between the multiple sports products are... The golf 9 Strap is narrower to better accommodate the smaller handle (compared to a bat or paddle). The golf and pickleball 9 Strap have a small piece of leather on the inside of the loop to better protect the skin/hand since gloves are typically not worn on the non-dominant hand. The baseball/softball and golf 9 Straps have one piece of leather since it will line up roughly in the same direction of the bat and club handle, while the pickleball 9 Strap has a break in the leather as to accommodate the different angles of the two-hand backhand grip.
Do you offer wholesale?
If you are interested in wholesale opportunities, please contact Mike (Director of Business Development) at mike@9strap.com.
Do you offer team or bulk discounts?
We currently offer bulk deals on our website, including the Home Run (baseball/softball 4 pack), the Foursome (golf 4 pack), the Team Pack (baseball/softball 9 Pack), and more. To inquire about larger orders, please send an email to contact@9strap.com, along with the model name, color, and quantities you are interested in purchasing.
How long does it take to receive my order?
For Standard shipping (no tracking), your order will be processed and shipped within 3 business days of being received. The package will be delivered to your mailbox anywhere from 3 to 12 business days later.
For Ground, Expedited, and Overnight shipping, your order will be processed the same day it is received, or the following day if the order is placed after 12 Noon EST. Ground shipping typically delivers within 5 business days, but is not guaranteed by the carrier. Expedited shipping will arrive within 2-3 business days. Overnight shipping will deliver the following business day.
What is Shipping Protection?
By purchasing Shipping Protection, we will reship your original order if it was not received within 30 days. There will be no need to wait for the product to be returned from the carrier, there will be no need to wait for a claim to be filed or accepted with the carrier. 9 Strap will simply reship your original order, and would ask that you kindly reject the 2nd order (should it ever arrive) by writing "Return to Sender" on the package and dropping it off with the particular carrier. This way we can hopefully replenish our inventory at some point.
How do I make changes to my order?
Contact us at contact@9strap.com and we will do our best to accommodate any changes. No guarantees. We process orders extremely fast, and therefore it can be difficult to make changes after the purchase has been made.
Do you offer customization?
Customized 9 STRAP is NOT currently available.
How do I check order status?
Once an order has been submitted, you will receive email confirmation with your order number. Orders that are shipped "Standard - no tracking" will not have continued follow up emails or tracking. For "Ground", "Expedited", and "Overnight" orders, shipment and delivery confirmation emails will follow and will include your tracking number. Keep in mind, you may need to check your spam or promotions folder if you do not see these emails in your inbox.
To check the status of your order, feel free to email your order number to contact@9strap.com. We are good about responding well within 24 hours with status.
What payment methods do you accept?
We accept most major Credit Cards (Amex, Mastercard, Visa), PayPal, and Apple Pay.
How can I return or exchange my unused 9 Strap?
No exchange or returned merchandise will be accepted without prior written authorization.
If your product was purchased within the last 30 days and you'd like to exchange or return your 9 Strap, send an email request to contact@9strap.com. Once you have received written authorization for a return or exchange, do the following:
Please include a note with instructions, reference your order number, and return the original unused item to this address:
9 Strap Technology
3818 Vista Azul
San Clemente, CA 92672
If this is an exchange, and is time sensitive, you’ll want to make a new purchase of the new item you’d like and we will refund you for the original purchase once we receive the undamaged item.
If this is an exchange and you are not in a rush, then we will ship the new item of your choice once we receive the original item.
Either way, please email us and let us know what method you choose for your return (time sensitive, or not) so that we can move forward accordingly.
Thank you!
-Team 9 Strap
*Damaged items or items older than 30 days will not be accepted
*Side note: To ensure a proper size selection and a proper fit, we strongly recommend that you follow the measuring instructions described in "Fit & Size Recommendations" on our website under Support.

