FAQ
Q: What does the 9 Strap do (baseball/softball)?
A: In addition to injury prevention/mitigation (such as torn labrum and catchers getting hit on the backswing), here are some of the additional benefits of 9 Strap Technology:
- Locks hands together, in place, preventing hitters from getting handsy, rolling over
- Immediately increases bat speed
- Prevents casting
- Keeps hands inside the ball
- Prevents leaking
- Prevents barrel dumping
- Helps keep posture, allowing hitter to rotate efficiently and stay connected when rotating
- Engages back side without leaking the front shoulder / front side because hands are together and arms and legs are now in sync on contact
Q: What does the 9 Strap do (golf)?
While gripping the club, the 9 Strap locks both hands together, adding more control and power to your swing. Because the club head is locked in place, it's been shown to eliminate or reduce slicing. Because the hands are cinched together, creating a tighter swing radius, the added whip and club speed has shown to add upwards of 15% greater distance.
Q: What does the 9 Strap do (pickleball)?
A: The 9 Strap for pickleball is the first and only two-handed backhand training tool. While securely locking the hands in place, it's been shown to have added much more control and power to the two-handed backhand.
Q: Is the 9 Strap game legal in baseball/softball?
A: Because this is such a new concept/product, it's too soon to say for sure. Thousands of 9 Straps are currently being used in-game on a daily basis. Because the hands are cinched together during the swing, yet freely separate once the bat is dropped, the 9 Strap is not only a great training tool, but is perfect for in-game use. First and foremost, the 9 Strap is an injury prevention tool (lead shoulder for hitter, and catcher getting hit on the backswing), and has been known to be "game legal". Nothing says otherwise in any rule book ranging from Little League to travel ball to slow-pitch and fastpitch softball to MLB. Some are interpreting Little League's latest announcement regarding "thumb guards" as a sign that the 9 Strap is not allowed, but that has yet to be determined. Being that the 9 Strap will immediately reduce the risk of single-arm swing injuries and accidents, one would hope that not only is it allowed, but also encouraged in leagues of all ages and skill levels.
Q: How do I know which model to purchase?
A: The Full Hide has a strap that is a tad thicker and stiffer. The Lite model is a little thinner and is therefore less noticeable when gripping the bat. The Full Hide is great for beginners, or people who might be less experienced/coordinated with their hands as the strap is not able to fold or bend as easily as the Lite or Pro models. Once the hitter becomes more experienced and gets used to the 9 Strap, they will want move on to the Lite or Pro model.
Q: Can one strap be used for both sports or is there a difference in the two?
A: You certainly could, but it will not be as effective. Some of the differences between the multiple sports products are... The golf 9 Strap is narrower to better accommodate the smaller handle (compared to a bat or paddle). The golf and pickleball 9 Strap have a small piece of leather on the inside of the loop to better protect the skin/hand since gloves are typically not worn on that hand. The baseball/softball and golf 9 Straps have one piece of leather since it will line up roughly in the same direction of the bat and club handle, while the pickleball 9 Strap has a break in the leather as to accommodate the different styles of backhand grip.
Q: Is the 9 Strap for golf approved in competition?
A: Although some have argued that it should be legal because it could be considered strictly a “grip enhancing tool”, we feel that it will not be allowed in competition. It’s simply too soon to say for sure as this is a brand new invention/product. Time will tell.
Q: Where can I purchase the 9 Strap?
A: The 9 Strap is currently available online at www.9strap.com as well as through a few Monkey Sports channels.
Q: Do you offer wholesale?
A: Sure. If you are interested, contact us for opportunities.
Q: Do you offer team or bulk discounts?
A: We currently offer bulk deals on our website, including the Home Run (baseball/softball 4 pack), the Foursome (golf 4 pack), the Team Pack (baseball/softball 9 Pack), and more. To inquire about larger orders, please send an email to contact@9strap.com, along with the model name, color, and quantities you are interested in purchasing.
Q: Do you offer customization?
A: Customized 9 STRAP is NOT currently available.
Q: How long does it take to receive my order?
A: For standard shipping, your order will be shipped within 3 business days of being received and delivered within 5-7 business days of order being placed.
Q: How do I make changes to my order?
A: Contact us at contact@9strap.com and we will do our best to accommodate any changes. No guarantees. We process orders extremely fast, and therefore it can be difficult to make changes after the purchase has been made.
Q: How do I check order status?
A: Once an order has been submitted, you will receive email confirmation with your order number. Shipment and delivery confirmation emails will follow and include your tracking number. You may need to check your spam or promotions folder if you do not see this email in your inbox. We encourage customers to use the tracking information provided and check directly with the carrier for updated tracking info (UPS, FedEx, USPS).
To check the status of your order, please email your order number to contact@9strap.com. We will respond within 24 hours with status and/or tracking information.
Q: What payment methods do you accept?
A: We accept most major Credit Cards (Amex, Mastercard, Visa), PayPal, and Apple Pay.
Q: How can I return my unused 9 Strap for a refund?
A: Please email us at contact@9strap.com with your order number and the reason you’d like to return your unused item. Before returning any item, we strongly encourage working with the folks at 9 Strap to see if there's anything they can do to assist you in better understanding how to properly use the 9 Strap. We've found that the two reasons for returning an item are because it either is not the right fit/size, or because it's being used improperly. 9 Strap Technology would love the opportunity to help work through those challenges.
Q: How can I exchange my unused 9 Strap for a different size?
A: Please reference your order number and return the original unused item(s) to this address:
9 Strap Technology
3818 Vista Azul
San Clemente, CA 92672
If this exchange is time sensitive, then you’ll want to make a new purchase of the new size(s) you’d like and we will refund you for the original purchase once we receive the undamaged item(s).
If you are not in a rush, then we will ship the new item(s) of your choice once we receive the original(s).
Either way, please email us at contact@9strap.com, and let us know what method you choose for your return (time sensitive, or not) so that we can move forward accordingly.
*Side note: To ensure a proper size selection and a proper fit, we strongly recommend that you follow the measuring instructions described in “Size Recommendations” on our website under Support.